Refund & Cancellation Policy
We want you to feel completely confident about using OlyChamp. That's why we back every purchase with a 100% money-back guarantee.
1. 7-Day No-Questions-Asked Guarantee
If you purchase the Full Syllabus Pass and find that OlyChamp does not suit your child's learning style or timetable, you may request a full refund within 7 calendar days from the date of purchase.
2. How to Request a Refund
To initiate a refund, simply contact us with your 10-digit registered mobile number:
- Email: Send a brief email to tanu@olychamp.in with subject "Refund Request".
- Phone / WhatsApp: Call or message our team at +91-8879011684.
You do not need to provide a reason or jump through support hoops.
3. Processing Times
Once received, your refund will be acknowledged within 24 hours and processed through our payment gateway. Funds typically reflect in your original payment method (bank account, UPI handle, or credit card) within 3 to 5 business days, depending on your bank's settlement cycle.
4. In-App Store Purchases (Apple App Store / Google Play)
If you made your purchase directly through Apple In-App Purchase, Apple's policy requires that refunds be requested through your Apple ID purchase history at reportaproblem.apple.com. We will gladly guide you through this process if needed.
5. Cancellation of Subscription
Our Full Syllabus Pass is billed as a single one-time payment for 365 days. It does NOT automatically renew or charge your credit card without your consent. Therefore, there is no recurring subscription to cancel.
6. Questions?
Please feel free to reach out anytime at tanu@olychamp.in or call +91-8879011684.